Terms of Use

1. Acceptance

By accessing and using this website, you accept and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree, please do not use this website.

If you use Halyon on behalf of an organisation, you confirm that you are authorised to do so.

2. About this website

This website is operated by Halyon from South Africa.

It is an informational website providing general information about Halyon and its services.

Some Halyon systems, services or tools may be available only to authorised users or approved organisations. These Terms apply to the public website and general access unless a separate written agreement applies.

3. Permitted use

This website is provided for general information purposes. You may use this website for lawful purposes only.

You may not:

• use the website in any way that violates applicable laws or regulations;
• use the website to transmit any unsolicited or unauthorised advertising or promotional material;
• attempt to gain unauthorised access to any part of this website or its underlying systems;
• use the website in any way that could damage or impair it, or interfere with other users;
• introduce malicious code, automated abuse, scraping, credential attacks or unauthorised integrations;
• use Halyon for unlawful, misleading, fraudulent, abusive or harmful purposes.

4. Authorised systems

Certain Halyon systems are restricted to authorised users only.

You must not access, attempt to access or use any restricted Halyon system unless you have been authorised to do so.

Where Halyon provides an account, login, role, permission or access link, that access must not be shared, transferred or misused.

Halyon may use role-based and permission-based controls to limit what users can see and do.

5. Communications and operational records

Where Halyon uses email, WhatsApp or another communication channel, those channels are used as communication and workflow-support tools.

Messages, emails, WhatsApp replies or informal communications do not by themselves replace required approvals, audit records or authorised system actions unless the relevant Halyon workflow specifically records and authorises the outcome.

6. Intellectual property

All content on this website — including text, design, layout, graphics and code — is owned by or licensed to Halyon unless otherwise stated.

You may not reproduce, distribute, modify or use any content from this website without our prior written permission, except for personal, non-commercial reference.

7. Website information

The public Halyon website may contain general descriptions of Halyon's services, capabilities or future direction.

These descriptions are for information only and do not create a binding service commitment, warranty, quote, offer or implementation obligation unless confirmed in a separate written agreement.

8. Data and privacy

Halyon's handling of personal information is described in the Privacy Policy.

Users and organisations using Halyon are responsible for ensuring that information they provide to Halyon has been collected, shared and processed lawfully and with the necessary authority, consent or legal basis where required.

9. Third-party services and links

This website may contain links to third-party websites. These links are provided for convenience only. Halyon has no control over the content or practices of those sites and accepts no responsibility for them. The inclusion of any link does not constitute endorsement by Halyon.

Halyon may use third-party services to host, secure, support or deliver the website and related services. These providers may include infrastructure, email, communication or platform providers. Third-party services are subject to their own terms, policies and technical limitations.

10. No warranties

This website is provided on an "as is" and "as available" basis.

Halyon makes no warranties, express or implied, regarding the accuracy, completeness, reliability or availability of the website or its content.

We do not guarantee that the website will be uninterrupted, error-free or free of viruses or other harmful components.

11. Limitation of liability

To the fullest extent permitted by applicable law, Halyon shall not be liable for any direct, indirect, incidental, special or consequential loss or damage arising from your use of, or inability to use, this website or its content, whether based in contract, delict or otherwise, even if advised of the possibility of such damage.

Nothing in these Terms excludes liability that cannot lawfully be excluded.

Where a separate written agreement applies, the liability terms in that agreement may take precedence for the services covered by that agreement.

12. Suspension or termination of access

Halyon may suspend, restrict or terminate access where:

• access is no longer authorised;
• a user breaches these Terms;
• there is suspected misuse, unauthorised access or security risk;
• continued access may compromise data, systems, people or business operations;
• Halyon is required to do so by law or by an applicable agreement.

Suspension or termination of access does not remove records that must be retained for legal, audit, employment, contractual, security or statutory purposes.

13. Governing law

These Terms are governed by and construed in accordance with the laws of the Republic of South Africa.

Any disputes arising in connection with these Terms or your use of this website will be subject to the jurisdiction of South African courts, unless another written agreement states otherwise.

14. Changes to these terms

We may update these Terms of Use from time to time. Any updates will be posted on this page with an updated effective date.

15. Contact

For questions about these Terms, contact us at contact@halyon.co.za.

Effective date: 22 August 2026